For any refund request related to payments made through the school website, the concerned bank / payment gateway must first positively intimate the refund request to the School.
Upon receiving such intimation, the School will verify the request and decide whether to approve or reject it based on its rules and records.
Only after receiving approval from the School authority, the bank / payment gateway will proceed with the refund process.
No refund shall be processed by the bank / payment gateway without prior approval from the School.